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Visiting Hours

All Visitors are asked to observe the Visiting Hours and rest periods for each ward.

Attention Patients and Visitors - Restrictions due to COVID-19. Mandatory screening remains in place for ALL PERSONS prior to being granted entry to the premises. We thank you for your cooperation.

  • Visiting hours are strictly from 10am - 6pm daily (subject to change)
  • No more than TWO visitors at one time per patient per day for a maximum of 1 hour
  • Attempt to keep a distance of 1.5 meters between you and other people where possible

Please complete the steps below before entering the hospital

  • Using the camera on your phone, scan the QR code below (or complete the Covid-19 Screening Survey online via https://screen.healthe.care/maitland)
  • Present to hospital entrance and show screening staff your QR result on your phone
  • Have your temperature taken

MTL-FB-QR.jpg#asset:3344

Upon entry to the hospital and during your visit, please practice simple hygiene by making sure to clean your hands thoroughly for at least 20 seconds using alcohol-based hand rub, or soap and water.

Practice Physical (social) distancing by:

  • Attempting to keep a distance of 1.5 meters between you and other people where possible. If you are required to move closer than 1.5 meters, ensure that the time does not exceed 15 minutes.
  • Avoid shaking hands, hugging or touching other people or sharing food.
  • If you are wearing a face mask, after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps - WHO Guidelines on How to Use a Mask.

All non-essential visits to Healthe Care hospitals are prohibited in order to limit the spread of Coronavirus/COVID-19. Visits to our hospital are limited to the following:

  1. Patients
  2. Employees, contractors and students
  3. Visitors as per above directives

The following people MUST NOT visit the hospital:

  • Anyone diagnosed with COVID-19 (unless no longer directed to be self-isolated)
  • Anyone subject to self-quarantine or pending a COVID-19 swab result
  • Anyone who has been in a hotspot or overseas in the past 14 days
  • Anyone who has had contact with a confirmed COVID-19 case in the past 14 days
  • Anyone with a temperature >37.5 degrees or symptoms of respiratory infection (cough, sore throat, runny nose, fatigue, shortness of breath)