Visiting Hours

Attention Patients and Visitors - Restrictions due to COVID-19. Mandatory screening remains in place for ALL PERSONS prior to being granted entry to the premises. We thank you for your cooperation.

• Visiting hours are strictly from 10am - 6pm daily (subject to change)
• Masks must be worn where 1.5 metres social distancing or 2 square metres in indoor spaces cannot be maintained
• Patients may have up to two visitors per visit, and up to two visits per day. These do not have
  to be the same individuals for the duration of the patient’s stay, i.e. a total of four different individuals may visit a patient during the day, but only two at a time (exceptions may be made on a case by case basis e.g. end of life approved by the NUM or hospital executive).
• Visitors under 16 years may visit and are included in the two visitor numbers.
• Attempt to keep a distance of 1.5 meters between you and other people where possible

Please complete the steps below before entering the hospital

• STEP 1: Scan the QR Code, using the camera on your mobile device, or visit https://screen.healthe.care/ma... and complete the online check-in
• STEP 2: Scan your assigned barcode at the screening booth
• STEP 3: The screening booth will read your body temperature
• STEP 4: Upon entry to the hospital (and during your visit), please practice simple hygiene by making sure to clean your hands thoroughly for at least 20 seconds using alcohol-based hand rub, or soap and water.

Practice Physical (social) distancing by:

• Attempting to keep a distance of 1.5 meters between you and other people where possible.
• Avoid shaking hands, hugging, touching other people or sharing food.
• When wearing a face mask, ensure it covers your nose and mouth. Do not touch the front of the mask and remove it using the ear loops or head straps - WHO Guidelines on How to Use a Mask.

All non-essential visits to Healthe Care hospitals are prohibited in order to limit the spread of Coronavirus/COVID-19. Visits to our hospital are limited to the following:

1. Patients
2. Employees, contractors and students
3. Visitors as per above directives

The following people MUST NOT visit the hospital:

• Anyone diagnosed with COVID-19 (unless no longer directed to be self-isolated)
• Anyone subject to self-quarantine or pending a COVID-19 swab result
• Anyone who has been in a hotspot or overseas in the past 14 days
• Anyone who has had contact with a confirmed COVID-19 case in the past 14 days
• Anyone with a temperature >37.5 degrees or symptoms of respiratory infection (cough, sore throat, runny nose, fatigue, shortness of breath)