DVA

Maitland Private Hospital is a Tier 1 provider for the Department of Veterans’ Affairs (DVA).

As part of this relationship, the hospital provides a range of services to eligible veterans and war widows, including those listed below.

Veterans’ Liaison Officer

The hospital has a Veterans’ Liaison Officer (VLO) who is available to co-ordinate the hospital stay of DVA patients with hospital healthcare providers. The VLO is able to:

  • Provide pre-admission and discharge planning support
  • Assist in the co-ordination and streamlining of hospital care
  • Refer patients to appropriate services and resources
  • Co-ordinate DVA client visiting and information services in conjunction with ex-service organisations
  • Provide general health and lifestyle education, and information on counselling if required (ours isn’t qualified for this – can we say give referrals for these)
  • Act as a single point of contact for DVA patients, their families and carers, ex-service organisations and the DVA with particular regard to the resolution of concerns and problems

If you have and questions or concerns, please contact us and ask to speak to our veterans’ Liaison Officer.

Veteran Accounts & Entitlements

If you are an eligible veteran or war widow, you will not have any personal expenses for treatment at Maitland Private Hospital and you will not receive an account. DVA patients will have their account sent directly to the DVA for payment. Local calls are free.

Types of Accommodation

Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.

If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you or your individual fund to meet the extra accommodation cost.

Transport to and from Hospital

Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs. See further information below for contact details.

Further Information

For further important information regarding any aspect of veteran admission to hospital, please either:

  • Visit the http://www.dva.gov.au/DVA website
  • Contact the DVA on 133 254
  • Contact the local Veterans Affairs Network Offices on 1300 551 918
  • Speak to the hospital’s Veterans’ Liaison Officer